:root{--cs-ema-bg:#090b0e;--cs-ema-bg-soft:#11151a;--cs-ema-panel:#0d1014;--cs-ema-surface:#151a20;--cs-ema-surface-2:#1a2027;--cs-ema-border:#262d35;--cs-ema-text:#f5f7f9;--cs-ema-muted:#939aa4;--cs-ema-red:#e10600;--cs-ema-red-dark:#b90500;--cs-ema-green:#24c66b;--cs-ema-shadow:0 26px 76px rgba(0, 0, 0, .42)}.csstream-ema-widget{position:fixed;z-index:999999;bottom:var(--cs-ema-bottom-offset,96px);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Arial,sans-serif;line-height:1.45;-webkit-font-smoothing:antialiased}.csstream-ema-widget--right{right:var(--cs-ema-side-offset,24px)}.csstream-ema-widget--left{left:var(--cs-ema-side-offset,24px)}.csstream-ema-launcher{min-width:178px;height:60px;border:1px solid rgb(255 255 255 / .09);border-radius:18px;padding:0 14px 0 9px;display:inline-flex;align-items:center;gap:10px;cursor:pointer;background:radial-gradient(circle at 18% 50%,rgb(225 6 0 / .11),transparent 34%),linear-gradient(135deg,rgb(255 255 255 / .035),#fff0),var(--cs-ema-bg);color:#fff;box-shadow:0 16px 38px rgb(0 0 0 / .35),inset 0 1px 0 rgb(255 255 255 / .05);transition:transform .18s ease,box-shadow .18s ease,border-color .18s ease}.csstream-ema-launcher:hover{transform:translateY(-2px);border-color:rgb(225 6 0 / .35);box-shadow:0 20px 48px rgb(0 0 0 / .42),0 0 0 1px rgb(225 6 0 / .08),inset 0 1px 0 rgb(255 255 255 / .07)}.csstream-ema-launcher:active{transform:translateY(0)}.csstream-ema-launcher-avatar{width:42px;height:42px;flex:0 0 42px;display:block;border-radius:50%;overflow:hidden;background:#15181d;border:1px solid rgb(225 6 0 / .72);box-shadow:0 7px 18px rgb(225 6 0 / .22)}.csstream-ema-launcher-avatar img,.csstream-ema-avatar img{display:block;width:100%;height:100%;object-fit:cover;object-position:center}.csstream-ema-launcher-copy{min-width:0;flex:1;display:flex;flex-direction:column;text-align:left}.csstream-ema-launcher-copy strong{font-size:14px;line-height:1.15;letter-spacing:-.01em}.csstream-ema-launcher-copy small{margin-top:3px;color:rgb(255 255 255 / .62);font-size:10px;line-height:1.15;white-space:nowrap}.csstream-ema-launcher-status{width:8px;height:8px;flex:0 0 8px;border-radius:50%;background:var(--cs-ema-green);box-shadow:0 0 0 4px rgb(36 198 107 / .11)}.csstream-ema-panel{position:absolute;bottom:74px;width:min(var(--cs-ema-panel-width,400px),calc(100vw - (var(--cs-ema-side-offset, 24px) * 2) - 16px));height:min(var(--cs-ema-panel-height,520px),calc(100vh - var(--cs-ema-bottom-offset,96px) - 74px - var(--cs-ema-top-clearance,230px)));max-height:var(--cs-ema-panel-height,520px);background:var(--cs-ema-panel);border:1px solid rgb(255 255 255 / .08);border-radius:22px;overflow:hidden;box-shadow:var(--cs-ema-shadow);display:flex;flex-direction:column;transform-origin:bottom right;animation:csstreamEmaOpen .22s ease-out}.csstream-ema-widget--right .csstream-ema-panel{right:0}.csstream-ema-widget--left .csstream-ema-panel{left:0;transform-origin:bottom left}.csstream-ema-panel[hidden]{display:none!important}@keyframes csstreamEmaOpen{from{opacity:0;transform:translateY(10px) scale(.985)}to{opacity:1;transform:translateY(0) scale(1)}}.csstream-ema-header{position:relative;min-height:84px;padding:16px 14px 16px 17px;display:flex;align-items:center;gap:12px;background:radial-gradient(circle at 88% 12%,rgb(225 6 0 / .20),transparent 36%),linear-gradient(145deg,#171b20,#090b0e);color:#fff;border-bottom:1px solid rgb(255 255 255 / .06)}.csstream-ema-header::before{content:"";position:absolute;inset:0 0 auto 0;height:3px;background:linear-gradient(90deg,var(--cs-ema-red),#ff3b36)}.csstream-ema-avatar-wrap{position:relative;flex:0 0 auto}.csstream-ema-avatar{width:50px;height:50px;overflow:hidden;border-radius:50%;background:#15191e;border:1px solid rgb(225 6 0 / .65);box-shadow:0 8px 22px rgb(225 6 0 / .20)}.csstream-ema-online-dot{position:absolute;right:-1px;bottom:-1px;width:13px;height:13px;border:2px solid #0d1014;border-radius:50%;background:var(--cs-ema-green)}.csstream-ema-heading{min-width:0;flex:1;display:flex;flex-direction:column}.csstream-ema-heading strong{font-size:16px;line-height:1.15;letter-spacing:-.01em}.csstream-ema-heading span{margin-top:4px;color:rgb(255 255 255 / .62);font-size:11px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.csstream-ema-preview-badge{padding:5px 8px;border:1px solid rgb(255 255 255 / .10);border-radius:999px;background:rgb(255 255 255 / .055);color:rgb(255 255 255 / .70);font-size:9px;font-weight:600;letter-spacing:.02em;white-space:nowrap}.csstream-ema-close{width:34px;height:34px;border:0;border-radius:10px;cursor:pointer;background:#fff0;color:rgb(255 255 255 / .75);font-size:24px;line-height:1;transition:background .15s ease,color .15s ease}.csstream-ema-close:hover{background:rgb(255 255 255 / .08);color:#fff}.csstream-ema-messages{flex:1;min-height:0;overflow-y:auto;padding:18px 15px 14px;background:radial-gradient(circle at 20% 10%,rgb(225 6 0 / .045),transparent 26%),linear-gradient(180deg,#0f1318 0%,#0b0e12 100%);scrollbar-width:thin;scrollbar-color:#343b44 #fff0}.csstream-ema-message{display:flex;margin:0 0 12px;animation:csstreamEmaMessage .16s ease-out}@keyframes csstreamEmaMessage{from{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}.csstream-ema-message--user{justify-content:flex-end}.csstream-ema-message--assistant{justify-content:flex-start}.csstream-ema-bubble{max-width:84%;padding:11px 13px;border-radius:15px;font-size:13.5px;white-space:pre-wrap;overflow-wrap:anywhere}.csstream-ema-message--assistant .csstream-ema-bubble{background:var(--cs-ema-surface);color:#eef1f4;border:1px solid #252c34;border-bottom-left-radius:5px;box-shadow:0 5px 16px rgb(0 0 0 / .14)}.csstream-ema-message--user .csstream-ema-bubble{background:linear-gradient(145deg,#ed130d,#c80904);color:#fff;border:1px solid rgb(255 255 255 / .08);border-bottom-right-radius:5px;box-shadow:0 7px 18px rgb(225 6 0 / .16)}.csstream-ema-message--typing .csstream-ema-bubble{color:#9aa1aa;font-size:12px;font-style:italic}.csstream-ema-section-label{padding:9px 14px 0;background:#0d1014;color:#6f7782;font-size:9px;font-weight:700;letter-spacing:.09em;text-transform:uppercase}.csstream-ema-quick-actions{display:flex;gap:7px;overflow-x:auto;padding:9px 12px 12px;border-bottom:1px solid rgb(255 255 255 / .06);background:#0d1014;scrollbar-width:thin}.csstream-ema-quick-actions button{flex:0 0 auto;border:1px solid #2b323a;border-radius:10px;padding:7px 10px;cursor:pointer;background:#151a20;color:#dfe3e7;font-size:10.5px;font-weight:600;transition:border-color .15s ease,background .15s ease,transform .15s ease,color .15s ease}.csstream-ema-quick-actions button:hover{border-color:rgb(225 6 0 / .55);background:#1a2027;color:#fff;transform:translateY(-1px)}.csstream-ema-form{display:flex;align-items:flex-end;gap:8px;padding:12px;background:#0d1014;border-top:1px solid rgb(255 255 255 / .06)}.csstream-ema-input{flex:1;min-height:44px;max-height:120px;resize:none;border:1px solid #2a3139!important;border-radius:13px!important;padding:11px 12px!important;background:#151a20!important;color:#f5f7f9!important;font:inherit!important;font-size:13.5px!important;box-shadow:none!important;outline:none;transition:border-color .15s ease,box-shadow .15s ease}.csstream-ema-input:focus{border-color:rgb(225 6 0 / .60)!important;box-shadow:0 0 0 3px rgb(225 6 0 / .08)!important}.csstream-ema-input::placeholder{color:#707883}.csstream-ema-send{height:44px;border:0;border-radius:13px;padding:0 15px;display:inline-flex;align-items:center;justify-content:center;gap:7px;cursor:pointer;background:linear-gradient(145deg,#ef1812,var(--cs-ema-red));color:#fff;font-size:12px;font-weight:700;box-shadow:0 9px 20px rgb(225 6 0 / .22);transition:background .15s ease,transform .15s ease,box-shadow .15s ease}.csstream-ema-send:hover{background:linear-gradient(145deg,#ff241d,#c90a05);transform:translateY(-1px);box-shadow:0 12px 26px rgb(225 6 0 / .29)}.csstream-ema-send-icon{font-size:16px;line-height:1}.csstream-ema-send:disabled,.csstream-ema-input:disabled,.csstream-ema-quick-actions button:disabled{opacity:.48;cursor:not-allowed;transform:none}.csstream-ema-footer{min-height:39px;display:flex;align-items:center;justify-content:space-between;gap:10px;padding:7px 12px;background:#090b0e;border-top:1px solid rgb(255 255 255 / .055);color:#747c86;font-size:9.5px}.csstream-ema-reset{border:0;padding:0;cursor:pointer;background:#fff0;color:#a0a7b0;font-size:9.5px;text-decoration:underline;text-underline-offset:2px}.csstream-ema-footer-status{display:inline-flex;align-items:center;gap:5px}.csstream-ema-footer-dot{width:6px;height:6px;border-radius:50%;background:var(--cs-ema-green)}@media (max-width:600px){.csstream-ema-widget{right:12px!important;left:12px!important;bottom:var(--cs-ema-bottom-offset,88px);--cs-ema-side-offset:12px}.csstream-ema-widget--left,.csstream-ema-widget--right{right:12px!important;left:12px!important}.csstream-ema-launcher{float:right;min-width:164px;height:56px;border-radius:16px}.csstream-ema-launcher-avatar{width:38px;height:38px;flex-basis:38px}.csstream-ema-panel,.csstream-ema-widget--right .csstream-ema-panel,.csstream-ema-widget--left .csstream-ema-panel{position:fixed;right:10px;left:10px;bottom:calc(var(--cs-ema-bottom-offset, 88px) + 66px);width:auto;height:min(650px, calc(100vh - var(--cs-ema-bottom-offset, 88px) - 88px));max-height:none;border-radius:18px}.csstream-ema-header{min-height:78px;padding:14px 12px 14px 15px}.csstream-ema-avatar{width:46px;height:46px}.csstream-ema-preview-badge{display:none}.csstream-ema-heading span{max-width:210px}.csstream-ema-bubble{max-width:87%;font-size:13px}.csstream-ema-quick-actions{padding-bottom:10px}.csstream-ema-send span:first-child{display:none}.csstream-ema-send{width:44px;padding:0}.csstream-ema-footer{font-size:9px}}@media (prefers-reduced-motion:reduce){.csstream-ema-panel,.csstream-ema-message,.csstream-ema-launcher,.csstream-ema-send,.csstream-ema-quick-actions button{animation:none!important;transition:none!important}}.csstream-ema-preview-badge--public{color:#dff9e9;border-color:rgb(36 198 107 / .20);background:rgb(36 198 107 / .10)}.csstream-ema-privacy{padding:6px 12px 9px;background:#fff;color:#969ca4;font-size:8.5px;line-height:1.35;text-align:center}.csstream-ema-privacy a{color:#686f78;text-decoration:underline;text-underline-offset:2px}@media (max-width:600px){.csstream-ema-privacy{font-size:8px;padding-bottom:8px}}.csstream-ema-message--whatsapp{margin-top:2px}.csstream-ema-whatsapp-card{width:min(88%, 330px);padding:13px;display:flex;flex-direction:column;gap:7px;border:1px solid #dfe7e2;border-radius:15px;background:#fff;box-shadow:0 5px 16px rgb(0 0 0 / .055)}.csstream-ema-whatsapp-card strong{color:#171a1f;font-size:12.5px}.csstream-ema-whatsapp-card span{color:#6f767e;font-size:10.5px;line-height:1.4}.csstream-ema-whatsapp-button{margin-top:3px;min-height:40px;padding:0 13px;display:inline-flex;align-items:center;justify-content:center;border-radius:11px;background:#1f9d55;color:#ffffff!important;font-size:11.5px;font-weight:700;text-decoration:none!important;box-shadow:0 7px 18px rgb(31 157 85 / .16);transition:transform .15s ease,background .15s ease,box-shadow .15s ease}.csstream-ema-whatsapp-button:hover{background:#188348;color:#ffffff!important;transform:translateY(-1px);box-shadow:0 9px 22px rgb(31 157 85 / .22)}@media (max-width:600px){.csstream-ema-whatsapp-card{width:92%}.csstream-ema-whatsapp-button{min-height:42px}}.csstream-ema-bubble .csstream-ema-link{color:#ff4a45;font-weight:650;text-decoration:underline;text-decoration-thickness:1px;text-underline-offset:2px;overflow-wrap:anywhere;word-break:break-word;transition:color .15s ease,opacity .15s ease}.csstream-ema-bubble .csstream-ema-link:hover{color:#ff706c}.csstream-ema-bubble .csstream-ema-link:focus-visible{outline:2px solid rgb(255 74 69 / .55);outline-offset:2px;border-radius:3px}.csstream-ema-message--expert{margin-top:4px}.csstream-ema-expert-card{width:min(90%, 345px);padding:14px;display:flex;flex-direction:column;gap:8px;border:1px solid rgb(225 6 0 / .30);border-radius:15px;background:linear-gradient(145deg,rgb(225 6 0 / .07),rgb(255 255 255 / .015)),#11151a;box-shadow:0 10px 25px rgb(0 0 0 / .16),inset 0 1px 0 rgb(255 255 255 / .03)}.csstream-ema-expert-badge{align-self:flex-start;padding:4px 7px;border:1px solid rgb(225 6 0 / .22);border-radius:999px;background:rgb(225 6 0 / .09);color:#ff5b56;font-size:9px;font-weight:750;letter-spacing:.035em;text-transform:uppercase}.csstream-ema-expert-card strong{color:#fff;font-size:12.5px;line-height:1.35}.csstream-ema-expert-card>span:not(.csstream-ema-expert-badge){color:#aeb5bd;font-size:10.5px;line-height:1.45}.csstream-ema-expert-actions{margin-top:3px;display:flex;flex-wrap:wrap;gap:7px}.csstream-ema-expert-button{min-height:39px;padding:0 12px;display:inline-flex;align-items:center;justify-content:center;border-radius:10px;background:#1f9d55;color:#ffffff!important;font-size:10.5px;font-weight:750;text-decoration:none!important;transition:transform .15s ease,background .15s ease}.csstream-ema-expert-button:hover{background:#188348;color:#ffffff!important;transform:translateY(-1px)}.csstream-ema-expert-dismiss{min-height:39px;padding:0 10px;border:1px solid #30363d;border-radius:10px;background:#fff0;color:#b5bbc2;cursor:pointer;font-size:10px}.csstream-ema-expert-dismiss:hover{border-color:#4a5159;color:#fff}@media (max-width:600px){.csstream-ema-expert-card{width:94%}.csstream-ema-expert-actions{flex-direction:column}.csstream-ema-expert-button,.csstream-ema-expert-dismiss{width:100%}}@media (max-width:767px){.csstream-ema-widget{right:max(10px, env(safe-area-inset-right))!important;left:auto!important;bottom:max(var(--cs-ema-bottom-offset,88px),calc(env(safe-area-inset-bottom) + 14px));width:auto}.csstream-ema-widget--left{left:max(10px, env(safe-area-inset-left))!important;right:auto!important}.csstream-ema-launcher{float:none;min-width:154px;height:54px;padding:0 12px 0 8px;border-radius:16px;gap:8px;transition:opacity .16s ease,transform .16s ease,box-shadow .18s ease}.csstream-ema-launcher-avatar{width:38px;height:38px;flex-basis:38px}.csstream-ema-launcher-copy strong{font-size:13px}.csstream-ema-launcher-copy small{font-size:9.5px}.csstream-ema-widget--open .csstream-ema-launcher{opacity:0;pointer-events:none;transform:translateY(6px) scale(.96)}.csstream-ema-panel,.csstream-ema-widget--right .csstream-ema-panel,.csstream-ema-widget--left .csstream-ema-panel{position:fixed;top:var(--cs-ema-mobile-panel-top,12vh);bottom:auto;left:max(8px,calc((100vw - 520px) / 2),env(safe-area-inset-left))!important;right:max(8px,calc((100vw - 520px) / 2),env(safe-area-inset-right))!important;width:auto;height:var(--cs-ema-mobile-panel-height,min(680px, 82dvh));max-height:calc(var(--cs-ema-mobile-vh,100dvh) - 10px);min-height:280px;border-radius:20px;transform-origin:bottom center;overscroll-behavior:contain}.csstream-ema-header{flex:0 0 auto;min-height:70px;padding:11px 10px 11px 13px;gap:9px}.csstream-ema-avatar{width:42px;height:42px}.csstream-ema-online-dot{width:11px;height:11px}.csstream-ema-heading strong{font-size:14px}.csstream-ema-heading span{max-width:190px;margin-top:2px;font-size:9.5px}.csstream-ema-close{width:38px;height:38px;flex:0 0 38px;font-size:25px}.csstream-ema-messages{min-height:0;padding:12px 11px 10px;overscroll-behavior:contain;-webkit-overflow-scrolling:touch}.csstream-ema-message{margin-bottom:9px}.csstream-ema-bubble{max-width:91%;padding:10px 11px;font-size:13px;line-height:1.42}.csstream-ema-section-label{flex:0 0 auto;padding:6px 11px 0;font-size:8px}.csstream-ema-quick-actions{flex:0 0 auto;gap:6px;padding:7px 10px 9px;overflow-x:auto;overflow-y:hidden;scroll-snap-type:x proximity;overscroll-behavior-x:contain;-webkit-overflow-scrolling:touch;scrollbar-width:none}.csstream-ema-quick-actions::-webkit-scrollbar{display:none}.csstream-ema-quick-actions button{min-height:34px;padding:7px 9px;scroll-snap-align:start;font-size:10px;white-space:nowrap}.csstream-ema-form{flex:0 0 auto;gap:7px;padding:9px 9px calc(9px+env(safe-area-inset-bottom))}.csstream-ema-input{min-height:46px;max-height:96px;font-size:16px!important;line-height:1.3!important;padding:11px!important}.csstream-ema-send{width:46px;min-width:46px;height:46px;padding:0;border-radius:13px}.csstream-ema-send span:first-child{display:none}.csstream-ema-send-icon{font-size:19px}.csstream-ema-footer{flex:0 0 auto;min-height:34px;padding:6px 10px;font-size:8.5px}.csstream-ema-privacy{flex:0 0 auto;padding:5px 10px calc(6px+env(safe-area-inset-bottom));font-size:7.5px;line-height:1.3}.csstream-ema-whatsapp-card,.csstream-ema-expert-card{width:96%;max-width:none}.csstream-ema-expert-actions{gap:6px}.csstream-ema-expert-button,.csstream-ema-expert-dismiss{min-height:42px}.csstream-ema-widget--keyboard-open .csstream-ema-panel{border-radius:14px}.csstream-ema-widget--keyboard-open .csstream-ema-header{min-height:56px;padding-top:7px;padding-bottom:7px}.csstream-ema-widget--keyboard-open .csstream-ema-avatar{width:36px;height:36px}.csstream-ema-widget--keyboard-open .csstream-ema-heading span,.csstream-ema-widget--keyboard-open .csstream-ema-preview-badge,.csstream-ema-widget--keyboard-open .csstream-ema-section-label,.csstream-ema-widget--keyboard-open .csstream-ema-quick-actions,.csstream-ema-widget--keyboard-open .csstream-ema-footer,.csstream-ema-widget--keyboard-open .csstream-ema-privacy{display:none!important}.csstream-ema-widget--keyboard-open .csstream-ema-messages{padding-top:9px;padding-bottom:7px}.csstream-ema-widget--keyboard-open .csstream-ema-form{padding-bottom:max(7px,env(safe-area-inset-bottom))}}@media (max-width:380px){.csstream-ema-panel,.csstream-ema-widget--right .csstream-ema-panel,.csstream-ema-widget--left .csstream-ema-panel{left:max(5px, env(safe-area-inset-left))!important;right:max(5px, env(safe-area-inset-right))!important;border-radius:16px}.csstream-ema-header{padding-left:9px;padding-right:7px}.csstream-ema-heading span{max-width:145px}.csstream-ema-bubble{max-width:94%;font-size:12.5px}.csstream-ema-footer-status{display:none}.csstream-ema-launcher{min-width:146px}}@media (max-width:900px) and (max-height:580px) and (orientation:landscape){.csstream-ema-panel,.csstream-ema-widget--right .csstream-ema-panel,.csstream-ema-widget--left .csstream-ema-panel{top:var(--cs-ema-mobile-panel-top,6px);left:auto!important;right:max(7px, env(safe-area-inset-right))!important;width:min(440px,calc(100vw - env(safe-area-inset-left) - env(safe-area-inset-right) - 14px));height:var(--cs-ema-mobile-panel-height,calc(100dvh - 12px));min-height:270px;border-radius:14px}.csstream-ema-header{min-height:54px;padding:7px 9px}.csstream-ema-avatar{width:36px;height:36px}.csstream-ema-heading span,.csstream-ema-preview-badge,.csstream-ema-section-label,.csstream-ema-quick-actions,.csstream-ema-footer,.csstream-ema-privacy{display:none!important}.csstream-ema-messages{padding:8px 9px 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